2020: COVIDSafe and lessons from the Access Card
From 2020.
The Access Card system central database was a problematic construct, especially when detailed policy and operational work was done on what was called “the card-in-use”. But at least civil society had the opportunity to formally challenge and interrogate policy, legislation and design.
The lack of an apparent approach to ConOps in the case of the COVIDSafe app goes to the heart of governance and authority. This population wide app was released untested onto the population and without the rigour of a peer review process, let alone an engagement with civil society.
Article “COVIDSafe and lessons from the Access Card” published in InnovationAus, 4 May 2020.