2014: The Digital Disruption of the CIO

From 2014.

Author Marie Johnson. Published in CIO Magazine. 22 May, 2014.

The PDF document can be read here.

This article looks at the Australian Government’s decision to abolish the CIO role indicates as a profound misunderstanding of the impact that the public sector’s use of technology has on the broader economy. 

Technology is no longer just an enabler. In fact, it never was just an enabler. It’s one of the most powerful policy levers and catalysts of innovation in service delivery. It’s also the most under-used policy lever in the government’s toolkit. In many respects, very few see technology as a policy lever at all.

This nexus between policy lever and service delivery and administration is critical to understand – because it opens up a discussion about governance and accountabilities.

---