2015: Kenya and the Digital Service Revolution We’re Waiting For

 
 

From 2015.

Author Harley Dennett interviewing Marie Johnson. Published in The Mandarin. 9 February 2015

Read the PDF document here.

Australian governments could learn a thing or two from developing countries about what a seamless digital service delivery can look like, and why it’s OK to let the private sector guide the next big thing.

 
 
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2010: Electronic Service Delivery: The Changing Relationship between Government & Citizens in the Immigration Context

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2015: Adaptation and the Digital Disruption of Identity