2017: We Stopped the Conversation for Two Decades ~ AI is Bringing it Back
From 2017.
Author Marie Johnson. Published in CIO Magazine. 28 October 2017.
The past 20 years avoided the conversation and the human experience, because it was believed that conversations were unaffordable. Next 20 years is exactly the opposite. The conversation economy will explode across the globe in all sectors – from enterprise through to consumer.